Refund policy

🔄 Return Policy

Eligibility
We accept returns within 7 days of delivery for unused, undamaged items in original packaging. Proof of purchase is required.

How to Return

  1. Contact us at 📧 support@effektgruppen.se with your order number.

  2. We'll provide return instructions and address.

  3. Ship the item back using a trackable method.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds
Once we receive and inspect your return, we’ll notify you. Approved refunds will be processed to your original payment method within 5–10 business days.

Exchanges
Need a different item or size? Please return the original item and place a new order.

Exceptions

  • Sale items and custom/personalized products are non-refundable.

  • Items returned damaged or used will not be accepted.